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PRIVACY & GDPR

WHAT IS THE GDPR

The UK General Data Protection Regulation (UK GDPR) sets out the new data privacy standards for the UK, aimed at strengthening the protection of personal data for individuals located in the UK ("UK residents"). It gives UK residents greater control over how organizations collect, process, store, and share their personal information online. Our company is proud to be fully UK GDPR compliant. Our data collection, usage, and retention practices are entirely in line with these new regulations.

WHAT DATA WE COLLECT

Our registration process only needs a valid email address, and password. Your IP address to determine your general location and protect your account from being hacked. Your name, country, ZIP or post code, credit card or other billing information is collected through a third party billing providers (Paddle, OPPWA), so we can charge you after your credit purchases.

WHO WE SHARE YOUR DATA WITH

  • - Billing
    • In case of signing up to our website, your credit card data is processed by our payment partners; Fungies. The processor companies can be identified either from the payment form where you pay, or the email received ager the purchase. Billing related data stored with an exception of your credit card or other payment information (email, first and last name, country)
  • - Support
    • Helping you with any support requests our team required to have a tool which is hosted by Zendesk. Only your email address is stored there if you contact us. In some cases, you might be asked to provide some additional data to support your request, which also will be stored with Zendesk.
  • - Hosting & Security
    • Our websites and all data (in securely encrypted form) are hosted by Vercel. We use Cloudflare as a protection for ourselves and you from hostile attempts to access the site and your data.

HOW LONG WE STORE YOUR DATA

We store your data indefinitely in order to give you permanent access to your account and purchases.

HOW TO GET YOUR INFORMATION

You have the ability to receive all the information we collected about you by contacting our Customer Service.

HOW TO DELETE YOUR INFORMATION

You have the ability to permanently delete your information with us by contacting our Customer Service. This operation can’t be reversed.

COOKIES

Depixelateme.com utilizes cookies solely to improve your experience with interactive features. These cookies are simple text files that are transferred to your browser's cookie file, allowing us to recognize you as a returning visitor. Most browsers provide options in their settings to delete or block cookies. We do not utilize cookies to track your activities or to collect any additional information. Rest assured, these cookies do not contain any personal data.

CUSTOMER FRAUD NOTICE

Please read the following notice if you have made a purchase to access any websites of the Depixelateme.com Network via Fungies (Stripe, Inc.). Depixelateme.com takes credit card fraud very seriously. We fully disclose all charges, customer service, privacy and refund/cancellation policies in the Terms & Conditions, Purchase Pages & Privacy Policy. By purchasing a subscription service from depixelateme.com you acknowledged and accepted those terms during the purchase process. Your details, IP address, use of our services, acceptance of terms and transaction history is securely stored and recorded according to our privacy policy. Depixelateme.com billing customer support staff and our billing processors' websites (https://fungies.io) and the technical/subscription detailed help website are available to you 24 hours a day, 7 days a week, 365 days a year. If you have a dispute in regards to subscription charges or product fees, you are required to contact Depixelateme.com customer service first to attempt to resolve the matter. Should you contact your credit card issuing bank in regards to charge disputes against Depixelateme.com will contest all claims as well as request a signed affidavit. In case customer fraud (where you accessed a website/product and then attempt to dispute the charge) is detected, we will release all information to the relevant authorities in your country of residence regarding false declaration and false claims regarding credit card charges. We also cooperate with the following agencies to ensure all fraud cases are investigated full & prosecuted: Federal Bureau of Investigations (FBI), the U.S. Postal Inspection Service and the International Criminal Police Organization (INTERPOL). Customer fraud is illegal! Making false declarations and claims to your bank regarding charges is punishable by law in all countries from which depixelateme.com accepts credit card sales. If you are suspected of customer fraud, your credit card will also be listed in a global credit card blacklist maintained by anti-fraud systems which will result in your card being blocked from future internet purchases and certain retail outlets. Your credit rating may also be affected for up to 7 years. We urge you not to commit customer fraud. Contact our customer service representative if you have any questions or queries about Depixelateme.com charges on your credit card or problems with our services. Depixelateme.com takes copyright infringement and the use of unlicensed materials extremely seriously. Our team of expert attorneys will use every legal tool available to make an example of each case to understand the weight of their actions. Furthermore, we will make sure that the user's credit card, IP address will be logged to international blacklist and prevent him from using the services in the future. Any user commibng such acts will have to face ALL legal consequences and will have to indemnify depixelateme.com for all damages caused.